Everything you need to run and grow your business
Check out our advanced features
Memberships are the heart of any successful gym, club or personal training studio. Easily manage each phase of a your members’ memberships, whether they are active, suspended or expired. Even sell or renew a membership while chatting to a member anywhere in the gym or club using an Apple iPad.
Member Check In
Keep track of when each member enters your gym, club or personal training studio. Our quick check in feature allows you to manually or automatically check the status of a member’s membership using either their name or member number. Use the check in feature to remind yourself to collect missing member details and to verify the member’s identity using the handy head shot.
Now your members can make bookings online in realtime. New members can discover you, register and be added directly into your Simple Members account automatically.
No more double entry required. Now that Simple Members integrates with Xero Online Accounting, your accounting processes have been truly simplified. Just go about your daily activities in Simple Members and when it’s time to close for the day, simply process your end of day in Simple Members as you would normally and all your figures are automatically transferred to your Xero accounting software.
Tired of no shows? Tired of calling each member to confirm? Well, enable the automatic SMS & Email Reminders Feature and you can sit back and relax. Our 2-Way SMS Reminders will automatically flag appointments as confirmed when members reply.
Track your Business performance
Simple Members includes simple to use reports covering everything from who are your best members, to which operator is performing the best, or which of your members are having a birthday this month, and the list goes on and on. It’s easy to see how Simple Members can give you an instant overview of where your business is booming and where you can make improvements.
Tablet & Smartphone Compatible
Imagine running your business while you’re out and about running around town. Check your appointments, look up member details, and get an instant snapshot of your business’ performance. Now you can also access it on your Apple Watch!
SMS & Email Marketing
Send SMS & Email Marketing Promotions at the click of a button. Send all of your members a special discount offer… send all the members you haven’t seen for the past 3 months an offer to entice them back into the business… or upsell to customers who have enjoyed a particular class… the opportunities are endless.
You can quickly enter a Walk In sale directly from the Point-Of-Sale page at the click of a button. Simple Members allows you to easily keep track of how many Walk In customers you are processing.
Manage your Appointments
Throw away your appointment book! Simple Members allows you to easily make and track all customer appointments. By making appointments with Simple Members you’ll have access to each customer’s visit history, you can track each operator’s performance, see at a glance how your business is performing, and much more. Try doing all that with your current appointment book. Plus, with our Clipboard feature, moving, copying and rebooking appointments is a dream.
Keep track of your Members
Build a detailed history for each member. Ensure all of their fitness and health preferences are at your finger tips. Include personal details like birthday, upcoming events and other insights to take the pressure off your memory, and to keep your staff’s knowledge of your members in your business.
Point of Sale
Quickly complete your customers’ sales with our Point-Of-Sale functionality. All transactions are linked to your customers’ file allowing you to easily keep a detailed record off all customer transactions. Balance your cash drawer with our unique End-Of-Day and Cash Movement features. You can even set Simple Members to open on the Point-Of-Sale page when logging in.
Rostering & Wages
Manage your staffs’ rosters and wages with our easy-to-use rostering feature. Keep track of multiple rates for each Operator and produce a Wages Report. Email your staff their individual roster each week at the press of a button.
Set Operator targets for key performance indicators such as Re-Book Rate, Retails Sales, and Average Customer Spend. Monitor how Operators are performing at any time.
Introduce a Loyalty Program
Encourage your members to re-book by introducing a Loyalty Program. Members earn points by purchasing products and services, and can then redeem them on their next visit!
Manage Members Accounts
Keep track of your members account balances. Members can pay for services and products on account. And add credit to their accounts! Perfect for Gyms and Personal Training customers!